Residential Real Estate and Water Damage Claims - What you Should Know

Homeowners' insurance is a must for any ownerInsurance companies generally are expected to
of residential real estate. It has been around forpick up the tab and then sue the repair contractor
many years, coming to the rescue of many realor original builder for reimbursement. This attitude
estate homeowners. Leaky pipes and theirhas caused a lot of litigation - between insurers
subsequent damage have been causingand residential real estate owners, as well as
homeowners grief for an even longer time.between insurers and parties assumed to be
Homeowners' insurance has alleviated suchresponsible for the toxic mold. They often lose
problems by underwriting the cost for repairs.court cases for reimbursement, as well as
I remember as a child my father making repairsincurring attorney fees and court costs. Is it any
with money from our homeowner's insurancewonder insurance companies have become
policy. He told me that there was never a claimgun-shy of small water damage claims that could
too small, unless it was within the deductible range.lead to costly repairs and litigation later.
While my father's information was correct for theAdministrative Costs
times, the rules for small claims on residential realAnother reason for the change in attitude toward
estate have changed. Submitting a small claimwater damage claims is the change in real estate
today, especially for water damage, could costinsurers' business practices. Since the early 90s,
you multitudes more in the future.real estate insurers have looked for more
A California Insurance Department study showedpractical ways to increase profits. Through
that 25 percent of insurance companies refusedstudies, they found that small claims created the
to renew policies for residential real estatesame large administrative costs as the larger
owners, who made one or two non-waterclaims, even though the payouts were small. They
damage claims within the past three years. Thenow weed out residential real estate customers
figure rose to 32 percent, when the claims werewho make small claims.
water damage-related. This means the insurersAlternative Game Plan for Real Estate
are paying the legitimate claims but are apt toHomeowners
drop those real estate customers at policyToday, it is better not to make small damage
renewal time.claims of any type. Real estate homeowners
Additionally, all insurers share claims informationshould increase their deductibles to $1,000 or
through the Comprehensive Loss Underwriting$2,500. This reduces their premium costs by as
Exchange (CLUE) database. Not only are you aptmuch as 30 percent. They are covered for large
to be dropped by your current residential realdamages but not paying for services (small
estate insurer, but others may not approve you.claims) that they are not receiving.
The study also showed that 62 percent of theWith the larger deductible, the premium savings
top 13 insurers in the state of California refusedcan be placed into a savings account to pay for
applicants with only one-to-two claims in the pastsmall claims that would earlier have been
three years.submitted to the insurer. Whenever used, the
If another insurer does approve you, it will mostmoney should be replaced as soon as possible.
definitely be at a much higher premium rate thatAfter seven-to-ten years of submitting no claims,
will add up over the years to a much largermost real estate insurers will qualify you for a
amount than the small water damage claim youclaims-free discount, saving you even more
made.money.
So, what has changed?Is It Worth It?
Toxic MoldIn deciding if you should submit a claim (even a
Litigators have jumped on the toxic mold lawsuitlarger one), first determine if it is worth the
bandwagon. Toxic mold comes from waterpossibility of losing your policy and/or paying
damage repairs that were incorrectly made orhigher rates. Add up all the repair costs.
only partially cleaned up. It can literally make theDetermine how much the real estate insurer will
real estate residents very ill. Some toxic mold ispay, based on your policy. Subtract your
created by homes that were not quality built anddeductible. Is the remainder only a couple hundred
allowed water to seep in between the outer anddollars or substantially more? Now, determine if it
inside walls. There have been a fewis worth it. Remember, even moving to another
multimillion-dollar homes in California that had to bestate will not escape the CLUE database.
totally leveled due to toxic mold.