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Article #126: For Whom Is Your Home Inspector Working?

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The first thought in your mind may be I believe as a professional home
that your home inspector is working for inspector that loyalty is due to the
you. I hope that is the case. I have person paying the bill, you the
attended marketing training sessions prospective home owner. In order to
where a well noted speaker talks about conduct an objective inspection and
the definitions of a customer and a present the information in a non-biased
client. In their training the customer manner the inspector needs to stay clear
is, you may have guessed it, the real of subtle or outright conflicts of
estate agent. The client is the person interest. The home inspector should
buying the home. What does this mean? I subscribe to a professional code of
think there is a subtle conflict of ethics. My firm, Safe Family Home
interest in that the home inspector may Inspection Services, adheres to the
be working for their next job and may not American Society of Home Inspectors Code
have your best interests in mind. of Ethics and we hand out a copy to the
Another conflict of interest for home customer with every home inspection
inspectors is payment at the close. I report. I also offer them to the customer
often have customers (in our case that is before each inspection along with the
the person buying the home, not the Standards of Practice.
agent) that ask if my inspection fee can Number one in the ASHI Code of Ethics is:
be paid at the closing. I have to decline "Inspectors shall avoid conflicts of
these arrangements and I offer other interest or activities that compromise,
forms of payment like credit cards for or appear to compromise, professional
example. In some cases the information independence, objectivity, or inspection
that is revealed during a home inspection integrity."
is enough for a transaction to not go To prevent a possible conflict of
through. If the home inspector is interest I also advise that the only
counting on the transaction to close in industries in which the inspector
order to be paid, it puts into question participates are home inspection related.
the quality of information you receive. Your home inspector should only inspect
Information you depend on to make a homes or provide environmental testing
qualified decision to go through with like radon, mold, or asbestos testing.
your home purchase. The inspector should not participate in
Here is the best one yet. I was recently remediation or mitigation services for
handed a brochure from a home inspection environmental problems. I also am not
firm and the business card attached to it sure you can get an objective opinion
was the home inspector with the title of about your furnace if the home inspector
real estate agent. I don't think there is sells new furnaces.
any question that there is a conflict of Make sure your home inspector knows who
interest here. the customer is; make sure it is you.






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